Shipping Policy

INTERNATIONAL SHIPPING

At Bubeezy, we strive to deliver your orders as quickly and efficiently as possible. However, please note that we do not have control over customs and cannot be responsible for any delays that may occur during the customs process.

APPROXIMATE SHIPPING TIMES

(Excludes weekends and public holidays)

  • USA: 7–16 business days (tracking available)

  • Rest of the World: 7–21 business days (tracking availability may vary)

Delayed Delivery:
In very rare cases, packages may take longer than the estimated time. Unfortunately, we cannot control shipping times or any unexpected delays that occur during transit. We kindly ask for your understanding and patience in such situations.
If there are no tracking updates for more than 30–60 business days, we will send out a replacement package.

Please note that shipping delays are more common during peak seasons such as holidays (November–December) or large sales events.

PROCESSING TIME VS SHIPPING TIME

Please understand that processing time (4–6 business days) is different from shipping time and should be added to your total delivery time.

Orders typically take 4–6 business days to be processed — this includes order verification, quality checks, packing, and handing over to logistics. Once shipped, you’ll receive an email with your tracking number and link on our website.

During busy periods like holidays or major promotions, processing may take a little longer. We always do our best to dispatch orders as fast as possible and appreciate your patience.

CANCELING AN ORDER

Once an order is placed, it cannot be canceled after 30 minutes, as it may already be in processing.
If you wish to cancel an order shortly after placing it, please contact us immediately at bubeezy@gmail.com with your order details.

UNCLAIMED OR RETURNED ORDERS

We are not responsible for packages returned due to being refused, unclaimed, undeliverable, or because of incorrect/incomplete addresses.

If you notice an address error in your confirmation email, please contact us immediately at bubeezy@gmail.com with the correct details.
Once your order has been processed, we cannot make address changes, and Bubeezy cannot be held responsible for any incorrect delivery information provided by the customer.

REFUND POLICY

We generally do not offer refunds once products are shipped, as all shipping times and product descriptions are clearly stated on each product page.
However, if your item arrives damaged or defective, please contact us with:

  • Clear photos of the product and packaging

  • Your order number and contact information

Our team will review your case and work with you toward an appropriate resolution.

CUSTOMS & DUTY FEES

All customs fees and import taxes are the responsibility of the customer.
Please check with your local customs office for more information.
In rare cases, customs agents may delay delivery — unfortunately, this is beyond our control.

SEPARATE PACKAGES

In some cases, your order may arrive in multiple packages due to:

  • Items being shipped from different warehouses

  • Certain products being on backorder

  • Postal weight or shipping restrictions

This helps us provide you with the best prices and fastest delivery possible.

HOLIDAY SEASON NOTICE

During October to December, shipping times may be longer than usual due to high order volumes.
We truly value your patience and support — your satisfaction means everything to us.
We guarantee your order will arrive, and we appreciate you being part of the Bubeezy family.

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